[RE-wrenches] No more Enphase

[penobscotsolar at midmaine.com]

That is true. The problem is selling a product and saying you will provide
installer compensation, then withdrawing it when you feel like it is a
very short term "fix". They have alienated many installers who have been
installing and selling their product for many years and you'd think that
if they believed in their products and were improving them that they would
do the right thing for the long run. This feels to me like a shortsighted
corporate decision that ultimately leaves those who actually pushed their
products either looking for a better solution (there are quite a few these
days) or sucking it up and taking a loss for every replacement still out
there that needs to be.
Thanks Enphase.....



> FYI:
>
> All Enphase Micro's still have 25 year warranty, but labor reimbursement
> which is not written into warranty document is for first two years. After
> that we're on our own for labor to replace failed units.
> This is from our inside sales rep at Enphase.
>
> Rich
>
>
>
> From: RE-wrenches [mailto:re-wrenches-bounces at lists.re-wrenches.org] On
> Behalf Of Chris Daum
> Sent: Friday, July 14, 2017 10:48 AM
> To: 'RE-wrenches' <re-wrenches at lists.re-wrenches.org>
> Subject: [RE-wrenches] No more Enphase
>
>
>
> Fellow Wrenches:
>
>
>
> To make a long story short, we are done with Enphase.  They've refused to
> reimburse us for labor after replacing a faulty inverter.  So, what
> micro-inverters are you using successfully, and how is the tech support
> behind it?
>
>
>
> Feel free to contact me offlist.
>
>
>
> Best,
>
>
>
> Chris Daum
> Oasis Montana Inc.
> 406-777-4309 or 4321
> 406-777-4309 fax
>  <http://www.oasismontana.com> www.oasismontana.com
>
>
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