[RE-wrenches] FXR , Mate 3, AGS and Must Run

[John Blittersdorf]

Lou,
    I have two systems using the must run for a half hour every day to keep
the generator battery charged til we can run 120 AC to the generator
battery charger when the snow is gone.  The problem has been the generator
faulting (usually frozen linkage- no carb heater- also waiting for 120 AC
to the genny) That still requires human intervention to reset the
generator.

John Blittersdorf
Rob Stubbins Solar

On Mon, Feb 13, 2017 at 6:00 AM, jay <jay.peltz at gmail.com> wrote:

> Hi Lou,
>
> I”ve had a few customers doing this exact operation with no issues.
> It has been very consistent.
>
> jay
>
> peltz power
>
>
> On Feb 12, 2017, at 8:12 PM, Lou Russo <lou at spreesolarsystems.com> wrote:
>
> Aloha Wrenches,
>
> I have steered clear of the Mate 3 for as long as possible, I have burned
> through my stash of FXs and now have been installing the FXRs and using the
> Mate 3. I typically utilize AGS for my clients in a 2 - wire start with a
> Diesel Genset setup. On 2 recently installed systems, one a FP2 and the
> other a FP1, the clients require "Must Run" to function. Of course it does
> not work. I can get it to work if I set the time for a few minutes later,
> but not for the next day. I have not used this feature ever in the past but
> since it is in the manual I wrongly assumed it would work. I am running
> firmware version 3.015 on both Mates. Tech support just wants me to do a
> factory reset and reprogram. That did not work.
>
> Anybody else having issues getting this feature to work?
>
> On a related note, software problems are becoming a systemics issue in our
> industry. Being recently burned by Schneider because of a software issue
> (to the point of breaking an appliance), now this, and endless other little
> bugs from almost every manufacturer my frustration level with software in
> the off-grid world is at a all time high. Given the importance of supplying
> power I firmly believe our manufactures can not and should not take the
> same approach to software as Silicon Valley does. "Fail early and often"
> may work for  Facebook, Google and Uber but it has no place in our
> industry. Keep it simple and fight the urge to engage in feature creep.
> PLEASE.
>
>
> Aloha,
>
> Lou Russo
> lou at spreesolarsystems.com
> 440 345 6762 <(440)%20345-6762>
> Spree Solar Systems LLC
> CT-34322
>
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