[RE-wrenches] SB2500 Refurbish program gone

William Miller william at millersolar.com
Wed Feb 20 09:28:21 PST 2013


Steve:

Thanks for your input.  I think there is enough general interest amongst 
this group that it would be useful for you to enlighten all of us on-line 
as to what the options are.  Thanks in advance.

Sincerely,

William Miller


At 08:51 AM 2/20/2013, you wrote:
>Morning Wrenches,
>
>SMA is no longer supporting the SWR model line, due to lack of available 
>components.
>This includes the 1800, 2100, 2500, 3800, 6000U and 700U.
>These are all of our "legacy" products.
>
>There are a couple different options for upgrades. The SB5000US is not one 
>of them, it was for a short time while we were putting together the 
>program for replacements.
>
>There is no "3rd Party" repair facility.
>
>If you have questions about the upgrade program, please contact me offline.
>
>Thanks
>
>SMA America, LLC
>Steve Jefferson
>Supervisor, Service Line
>6020 West Oaks Blvd, Suite 300
>Rocklin, CA 95765 - 3714
>U.S.A.
>Tel:  +1 916 625 0870
>Fax: +1 916 624-2445
>Service Line +1 877 697 6283 (Toll Free)
>Email: steve.jefferson at sma-america.com
>www.SMA-America.com
>
>This email and any attachments thereto may contain SMA America, LLC 
>confidential, privileged and private material for the sole use of the 
>intended recipient. Any review, copying, or distribution of this email (or 
>any attachments thereto) by others is strictly prohibited. If you are not 
>the intended recipient, please contact the sender immediately and 
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>
>
>-----Original Message-----
>From: re-wrenches-bounces at lists.re-wrenches.org 
>[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of William Miller
>Sent: Tuesday, February 19, 2013 1:18 PM
>To: RE-wrenches
>Subject: [RE-wrenches] SB2500 Refurbish program gone
>
>Friends:
>
>SMA is no longer offering refurbished SB2500 inverters. If you find a dead 
>one, the only option is to acquire a refurbished SB5000US for 
>$700.00.  This is touted as an "upgrade" but I don't see it that 
>way.  Rarely will you want to add more solar.  Usually the system was 
>originally designed to either fill the roof or provide the needed solar 
>energy.  Furthermore, try matching strings of modules from a 5 or more 
>year old system with new modules.  Ain't likely to happen.  And the 5000US 
>is just bigger and won't always fit where the 2500 was.
>
>Added headache:  The SB5000US inverters are sent out sans accessories,
>specifically: mounting bracket, bug screens, fasteners or AC/DC 
>disconnect.  They are sent as if you are replacing an existing 5000US and 
>have those parts already.
>
>The AC/DC disconnect function may not be needed since you already should 
>have AC/DC disconnecting means outboard of your 2500 (or 1800, for that 
>matter), but the AC/DC disconnect is part of the mounting system.  Without 
>it the bottom of the US inverter is just swinging in the breeze.  An 
>option is to build a flat bracket, pretty easy to do, but you would want 
>to be warned in advance so you bring the material and metric fasteners.
>
>It is a shame that with such a large installed base of SB2500 inverters 
>out there that the factory will no longer repair them.  Is there a third 
>party repair shop I don't know about?
>
>William Miller




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