[RE-wrenches] Advice Needed: L16 Accident! Damage Questions

[Jeff Clearwater]

Thanks folks - it's apparent from the feedback that my post was not presented in a clear way.  I wasn't asking about how to proceed with the customer liability wise. There is zero issue there. .  We are best of friends and they know its all their fault. 

I was merely asking on a technical level what to advise them in terms of what to expect from batteries that have had a fall in terms if shock to the plates. 

Is the Trojan rep listening?  How resistant are RE-Bs to a fall on their side assuming acid levels are good?  

And Am I right to assume that a more violent fall capable of cracking posts is likely to have caused damage deeper? 

Sent from my iPhone

On Sep 13, 2013, at 11:13 AM, Allan Sindelar <allan at positiveenergysolar.com> wrote:

> Jeff,
> I'd offer to order replacement cells for the customer, for as many of the 16 as the customer wishes to replace - let them decide. As you have already made your margin on the sale, you could offer the replacements at a substantial discount just to cover your time and expenses. I'd decline offering "repairs" or even more than cursory advice that might come back to bite you years from now when one or more cells fail prematurely.
> 
> Re loss of acid: of course the voltage is holding fine - the amount of electrolyte in the cell doesn't affect voltage. But you are guessing at the amount of H2SO4 to add. A bad estimate could also come back to haunt you down the road.
> Allan 
>