[RE-wrenches] Magnum Energy Remote Control

[Jonathan Hill]

Brian-
what are the differences between the RC and ARC? Since the prices are not too different, why sell both?

Jonathan Hill, senior system engineer and founder
Sierra Solar Systems
563C Idaho Maryland Road
Grass Valley, CA 95945
Celebrating our 32nd year in solar!
tech info and foreign orders:  (530) 273-6754 
order line: (888) ON-SOLAR (US only)   FAX:  (530) 273-1760
e-mail:  <mailto:solarjon at sierrasolar.com>
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On Jun 28, 2012, at 10:29 AM, Brian Faley wrote:

> Hi Jeff, Wrenches,
>  
> Magnum specifically designed the ARC (Advanced Remote Control) for off-grid applications so that all of the possible custom settings are available. We strongly recommend it for several reasons:
>  
> 1)      A customer without a remote is left with no information on inverter operation or troubleshooting.
> 2)      Even if they have a simple question it results in a phone call either to the factory or dealer, leaving the customer feeling helpless.
> 3)      It reduces service calls and provides piece of mind to the customer who now has the ability to see what is going on with their system.
> 4)      It provides status information about their battery, AC/Gen input, inverter operating point and charging current.
>  
> One of the main reasons for dealers not wanting to leave a remote is that customers have a tendency to “push buttons” and mess things up. The Magnum ARC has password protection for the SETUP button,  plus it is much easier to navigate than other remotes so customers have a much easier time understanding the remote.
>  
> The Magnum remote controls store the user settings internally in non-volatile memory. An inverter may be ‘programmed’ by plugging a remote into it - thus transferring the settings to the inverter. The remote may then be unplugged from the inverter and the custom settings remain in the inverter until DC power to the inverter is reset.
>  
> Here are some of the features of the ARC
>  
> 1)      Has all the settings required for offgrid and backup power
> 2)      All Auto Gen Start and Battery Monitor settings and displays are included
> 3)      Password protected SETUP button for those desiring to lockout end users
> 4)      FAVS button allows limited access to settings end users may need on occasion without a password
> 5)      CTRL button allows manual control of  a generator start/stop (AGS required
>  
>  
> Regards,
> Brian
>  
>  
> Brian Faley
> Chief Engineer
> Magnum Energy Inc.
> 2211 West Casino Rd
> Everett, WA 98204
> Ph 425-353-8833
> www.magnumenergy.com
>  
>  
>  
>  
> From: re-wrenches-bounces at lists.re-wrenches.org [mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Jeff Yago
> Sent: Thursday, June 28, 2012 7:09 AM
> To: Allan at positiveenergysolar.com; 'RE-wrenches'
> Subject: Re: [RE-wrenches] Magnum Energy Remote Control
>  
> We recently started stocking the Magnum Energy inverters and when we had a few installations requiring some adjustments to the default settings we were advised to order the Magnum Energy Remote Control.  However, we then found out that this is a stripped down control and we needed to order the “Advanced” version of this control.
>  
> Our plan was to keep this in the assembly area and use anytime we have a Magnum inverter that needs modification of the setpoints.  However, after ordering all these different models and controls it appears some or all of these setpoints in the inverter go back to default if we un-plug the remote control.  Is this correct??   
>  
> We have many projects that either the client does not want the remote control, will not pay the extra cost for the remote control, or we do not want them attempting to change these settings.  Is there a way to use the remote to make these changes and then ship out the inverter with the modifications without the needing to include the remote control.
>  
> Thanks,
>  
> Jeff Yago
>  
>  
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