[RE-wrenches] Solar product whole sellers with good reputation

[Christopher Warfel]

I received some fine suggestions after I determined it was unwize to 
continue to use our current vendor in any large capacity. As a 
follow-up, we are now waiting almost one month for a very basic 
equipment order that lead to my original post. There has been no 
explanation for the delay and today we learned that they didn't even 
enter the order completely. Forget the NABCEP solar sales consultant, 
how about a company that can acknowledge and process a PO.

On 4/13/2012 8:51 AM, Christopher Warfel wrote:
> We have been using the same wholesale supplier for many years for most 
> of our solar electric equipment purchases.  It's been a difficult 
> relationship. Orders are not acknowledged, delayed in processing, 
> delays in shipping, etc. They advertise as a nation-wide supplier but 
> they are not staffed on weekends when we often find they made a 
> mistake in our order.  It takes more time and effort to manage the 
> purchase order than we care to continue to commit. I am asking if 
> there are suppliers out there that are not such a problem. I know this 
> isn't a technical question, but it has much to do with our industry. 
> Contact me off line if that is deemed most appropriate. Thanks for any 
> insight.
>
>

-- 

Christopher Warfel, P.E.
ENTECH Engineering, Inc.
Energy Utilization Experts
(401)466-8978

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