[RE-wrenches] Instruction manual / User interface rant

Roy Butler roy at four-winds-energy.com
Wed Oct 19 15:36:31 PDT 2011


Larry,

Too bad that Outback (Alpha Group) is now in the process of sending all 
inverter manufacturing to India.....sigh....

Roy Butler
NABCEP Certified Small Wind Installer®
NABCEP Certified Solar PV Installer®
NYSERDA eligible PV&  wind installer
Four Winds Renewable Energy, LLC
8902 Route 46
Arkport, NY 14807
607-324-9747

www.four-winds-energy.com

Although no trees were killed in the sending of this message,
a large number of electrons were terribly inconvenienced.




On 10/19/2011 6:31 PM, Larry Crutcher, Starlight Solar Power Systems wrote:
> I may have mislead some with my last post. When I said Outback was "much better than any of the other Made in China products",  I did not mean to imply that Outback was made in China. Outback products are made in the US. My wording was poor. Sorry for the confusion.
>
> Larry Crutcher
> Starlight Solar Power Systems
>
>
>
>
>
> On Oct 18, 2011, at 7:11 AM, Larry Crutcher, Starlight Solar Power Systems wrote:
>
>> I second the vote for Magnum Energy remotes. When combined with the BMK battery monitor and AGS, there is simply nothing better on the market as far as function and ease of use. The new ME-ARC offers very advanced control for off grid or grid connected systems. And Made in USA makes me a huge fan.
>>
>> In our early years we only sold Outback for off grid use. Although reliable, the configuration, programing and customer use has created much frustration and cost. When your customer is 6 hours drive into Mexico, I want things to be easy for the customer to understand. After the FM controllers were released, we had several failures that soured my opinion on Outback. It would of helped if they covered my cost but no compensation was given. Now we only install Magnum products for off grid systems and high end mobile installs. I'm not "disssing" Outback as I think they are much better than the any of the other Made in China products.
>>
>> Larry Crutcher
>> Starlight Solar Power Systems
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