[RE-wrenches] outback mate question

[Mick Abraham]

Call Sandra Herrera or one of the other Outback techies, Jay. If I remember
correctly, the Mate display shifts to Drop when the Mate detects the
presence of Generator AC...or it's some other random and totally
non-logical--but harmless--behavior. Maybe the newer versions don't do that.


Jolliness,

Mick Abraham, Proprietor
www.abrahamsolar.com

Voice: 970-731-4675


On Tue, Feb 8, 2011 at 6:51 AM, Wayne Irwin <wayne at pureenergysolar.com>wrote:

>  Jay,
>
> I have seen the same problem and like Kent, I also reset the Mate to
> factory defaults and reprogrammed
> all the AGS settings for the customer. Also no problems since. I would also
> recommend sending in the the mate for a free software up grade.
>
>
> Wayne Irwin
> Director of Engineering
> Pure Energy Solar International Inc.
> State Licensed Solar Contractor
> License # CVC56695
> Wayne at PureEnergySolar.com <PureEnergySolar at hotmail.com>
> http://pureenergysolar.com <http://pureenergysolar.net/>
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>
> > Date: Mon, 7 Feb 2011 19:21:29 -0800
> > From: kent at coveoregon.com
> > To: re-wrenches at lists.re-wrenches.org
> > Subject: Re: [RE-wrenches] outback mate question
> >
> > Jay,
> >
> > I've seen that happen. I concluded that it was associated with an AGS
> > fault status. I also reset the Mate to factory defaults and reprogrammed
> > all the AGS settings for the customer. No problem since then.
> >
> > Kent Osterberg
> > Blue Mountain Solar, Inc.
> >
> >
> > jay peltz wrote:
> > > HI All,
> > >
> > > I'm curious if anyone can shed light on this one.
> > >
> > > I've got a customer whos telling me their mate changes from USE to drop
> on its own.
> > > they say they set it on USE, come back and check it and its on Drop?
> > > I"ve never seen this one.
> > >
> > > any thoughts other than user error?
> > >
> > > system is 6 years old, probably original mate, no AGS, sealed fx
> > >
> > > thanks,
> > >
> > > jay
> > >
> > > peltz power
> > >
> > > PS the site is a 8hr drive each way, not my install, just trying to
> help out.
> > >
> > >
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