[RE-wrenches] Outback Mate Controller Issues

[Steve Higgins]

That battery only powers the clock function of the Mate, the expected
life of the CR2032 batteries is 5 years.  If you do replace that battery
you must remember to reset the clock, if not none of the timer functions
will work. 

 

Steve Higgins

Sr Application Engineering Mgr

Sub-Saharan Africa Business Dev Mgr. 

Direct: 360-618-4313

OutBack Power Technologies 

19009 62nd Ave NE, Arlington, WA 98223 USA 

Tel: 360.435.6030  Fax: 360.435.6019 

www.outbackpower.com 

 

From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Roy
Butler
Sent: Thursday, December 09, 2010 12:09 PM
To: RE-wrenches
Subject: Re: [RE-wrenches] Outback Mate Controller Issues

 

I'm seeing a commonality here....2 years. Because I've also had this
issue.....2-3 years into the Mate service life.
How long do those coin batteries last in the Mates and could that even
be an issue?



Roy Butler
NABCEP Certified Solar PV Installer(r)
NYSERDA eligible PV & wind installer
PA Sunshine Program Approved PV Installer
Four Winds Renewable Energy, LLC
8902 Route 46
Arkport, NY 14807
607-324-9747
 
www.four-winds-energy.com
 
Although no trees were killed in the sending of this message, 
a large number of electrons were terribly inconvenienced.
 
                


On 12/9/2010 2:56 PM, Starlight Solar, Larry Crutcher wrote: 

Interesting. A customer from Baja, on the Sea of Cortez has a similar
problem after 2 years trouble free. No ESD potential there. Rebooting
the remote did not help. Did Outback pant a time bomb!!

 

Larry

	----- Original Message ----- 

	From: Kirpal Khalsa <mailto:solarworks at gmail.com>  

	To: RE-wrenches <mailto:re-wrenches at lists.re-wrenches.org>  

	Sent: Thursday, December 09, 2010 9:30 AM

	Subject: [RE-wrenches] Outback Mate Controller Issues

	 

	Good Morning All......we have recently had 2 off grid outback
systems go haywire.....both have been running perfectly for more than 2
years.....then all of a sudden the mate stops allowing AC inputs.....a
variety of troubleshooting indicated all components were
fine.....Outback support  took care to help with the confirmation that
all the components were fine......finally with us being stumped, tech
support asked us to unplug the mate from the hub and replug it back
in.....Voila!  everything started working properly again......only
setting that seemed to be changed and needed to be reset was that the
chargers on the inverters were turned off and a few button pushes later
and this was also restored......
	Anyone else having any similar experiences?  This is puzzling as
we haven't ever had this kind of problem and for some coincidental
reason we had two systems both with long term smooth operating histories
have the same issue......we appreciated the quick, accessible, competent
support from Outback tech support but remain puzzled as to what may have
triggered these odd events......feedback appreciated!
	
	
	-- 
	Sunny Regards,
	Kirpal Khalsa
	NABCEP Certified Solar PV Installer
	Renewable Energy Systems
	www.oregonsolarworks.com
	541-218-0201 m
	541-592-3958 o

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