[RE-wrenches] Module Warranty

[William Dorsett]

The whole warranty set up is a bit of a hold-over from the time when DC from any source was fine as long as it could contribute to charging a 12 volt battery. But today, how is a "make-up-the-difference" module going to fit into anyone's string? As far as replacing the module option, more distributors are reluctant to box and ship individual modules. A warranty under these conditions is not very helpful, unless you buy a pallet from a bad batch.

Bill Dorsett 

SunwrightS

1715 Leavenworth

Manhattan, KS  66502

Home/Office 785/539=1956

Cell  785/564-2583

wmdorsett at sbcglobal.net



See Amory Lovins July 08 on Charlie Rose

http://www.charlierose.com/guests/amory-lovins

--- On Mon, 3/15/10, August Goers <august at luminalt.com> wrote:

From: August Goers <august at luminalt.com>
Subject: Re: [RE-wrenches] Module Warranty
To: "RE-wrenches" <re-wrenches at lists.re-wrenches.org>
Date: Monday, March 15, 2010, 1:11 PM




 
 







Joel – 

   

Yea, that’s about what I figured… Thanks for your input. -August 

   



August Goers 

   

Luminalt Energy Corporation 

O: 415.564.7652 

M: 415.559.1525 

F: 650.244.9167 

august at luminalt.com 



   





From:
re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Joel
Davidson

Sent: Saturday, March 13, 2010 7:39 AM

To: RE-wrenches

Subject: Re: [RE-wrenches] Module Warranty 





   



Hello
August, 





  





Physical
failure and cosmetic shortcomings due to poor workmanship or
materials (delamination, encapsulant yellowing, etc.) are not included in the
power output warranty. If the module output is within warranty
specifications, then it meets the warranty terms. Otherwise, you have to
wait until the module fails or power output drops below warranty rating. There
was a time when customers could convince manufacturers that
they will suffer loss of reputation if they did not replace bad looking modules,
but nowadays "parts is parts." 





  





Joel
Davidson 





  





----- Original Message -----  







From: August Goers  





To: RE-wrenches  





Sent: Friday, March 12,
2010 9:13 AM 





Subject: [RE-wrenches] Module
Warranty 





   



Hi Fellow Wrenches, 

   

We’re having a bit of an internal debate on the nitty gritty of
module warranties and I thought that some of you might be able to shed light on
the issue. 

   

We’re debating the nuances between the 20 or 25 year power
output warranty and the 1 to 10 year workmanship warranty. Obviously, each
manufacturer has it’s differences but the main question that comes to mind is
how is the warranty handled after the workmanship warranty expires. Let’s say a
module’s lamination starts to fall apart at year 11 and the module therefore
ceases to output any power. This is an obvious workmanship issue but the result
is that the power output warranty is no longer met. What do you think would
happen in this case? Of course, we can dream up of all sorts of other examples
but I’m trying to define the hard difference between the workmanship and output
warranties. 

   

Any thoughts welcome! 

   

Thanks, 

   

August 

   

August Goers 

   

Luminalt Energy Corporation 

O: 415.564.7652 

M: 415.559.1525 

F: 650.244.9167 

august at luminalt.com 







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