[RE-wrenches] Outback Mate Controller Issues

[Starlight Solar, Larry Crutcher]

Interesting. A customer from Baja, on the Sea of Cortez has a similar problem after 2 years trouble free. No ESD potential there. Rebooting the remote did not help. Did Outback pant a time bomb!!

Larry
  ----- Original Message ----- 
  From: Kirpal Khalsa 
  To: RE-wrenches 
  Sent: Thursday, December 09, 2010 9:30 AM
  Subject: [RE-wrenches] Outback Mate Controller Issues


  Good Morning All......we have recently had 2 off grid outback systems go haywire.....both have been running perfectly for more than 2 years.....then all of a sudden the mate stops allowing AC inputs.....a variety of troubleshooting indicated all components were fine.....Outback support  took care to help with the confirmation that all the components were fine......finally with us being stumped, tech support asked us to unplug the mate from the hub and replug it back in.....Voila!  everything started working properly again......only setting that seemed to be changed and needed to be reset was that the chargers on the inverters were turned off and a few button pushes later and this was also restored......
  Anyone else having any similar experiences?  This is puzzling as we haven't ever had this kind of problem and for some coincidental reason we had two systems both with long term smooth operating histories have the same issue......we appreciated the quick, accessible, competent support from Outback tech support but remain puzzled as to what may have triggered these odd events......feedback appreciated!


  -- 
  Sunny Regards,
  Kirpal Khalsa
  NABCEP Certified Solar PV Installer
  Renewable Energy Systems
  www.oregonsolarworks.com
  541-218-0201 m
  541-592-3958 o



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