[RE-wrenches] Outback Mate Controller Issues

[Warren Lauzon]

Have not seen that in Outback systems before, but have seen it in similar setups. Never conclusively figured out what caused it, but as the 3-4 instances all occurred in winter when humidity was very low and static discharge was common, that could have caused the memory in the internal circuits to lose or scramble data. Kind of like a mini-EMP blast. But that is just a theory, not a proven cause. 


From: Kirpal Khalsa 
Sent: Thursday, December 09, 2010 9:30 AM
To: RE-wrenches 
Subject: [RE-wrenches] Outback Mate Controller Issues

Good Morning All......we have recently had 2 off grid outback systems go haywire.....both have been running perfectly for more than 2 years.....then all of a sudden the mate stops allowing AC inputs.....a variety of troubleshooting indicated all components were fine.....Outback support  took care to help with the confirmation that all the components were fine......finally with us being stumped, tech support asked us to unplug the mate from the hub and replug it back in.....Voila!  everything started working properly again......only setting that seemed to be changed and needed to be reset was that the chargers on the inverters were turned off and a few button pushes later and this was also restored......
Anyone else having any similar experiences?  This is puzzling as we haven't ever had this kind of problem and for some coincidental reason we had two systems both with long term smooth operating histories have the same issue......we appreciated the quick, accessible, competent support from Outback tech support but remain puzzled as to what may have triggered these odd events......feedback appreciated!


-- 
Sunny Regards,
Kirpal Khalsa
NABCEP Certified Solar PV Installer
Renewable Energy Systems
www.oregonsolarworks.com
541-218-0201 m
541-592-3958 o



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