[RE-wrenches] XW6048 parts problem

[William Miller]

Jeff:

The plug was included in a bag of screws, cover plates, bushings etc.  I 
suggest that rather than manufacturer's be burdened with providing each 
individual part, they offer a replacement bag of parts as included in the 
original shipment.  Mark Edmunds is out of town, but I hope for a reply 
when he returns.

We use a lot of Scotch 35 tape and it comes in little round plastic 
containers.  We try to get all of the small parts in one ASAP, but lately 
we have lost a lot of screws.  One spilled in the truck bed and my foreman 
had to pick them out of the dust and other parts!

William



At 07:01 AM 8/5/2009, you wrote:
>Thanks to all.  William Miller had a spare plug left over from another job 
>and is sending it to me so for now I am back on track.
>
>However, this still does not resolve my initial question and comments from 
>several others on the list.  Over the years when installing and later 
>servicing different brands and models of inverters and charge controllers, 
>covers, cover screws, special plugs (like the one we lost), and plastic 
>display cover lenses can get lost, dented, or broken.  I have found that 
>most of these small parts, including simple cover screws, are not standard 
>items you can find at your local electrical supply house or Radio Shack.
>
>So my question is - since you can't most of these items anywhere but the 
>manufacturer, and it seems the manufacturers do not stock any extra, and 
>the manufacturers don't seem to care that some missing $2.00 part of 
>theirs is holding up a job completion, what is the solution?
>
>Jeff Yago
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