[RE-wrenches] dpw top of pole mount pipe problems

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WTFO can you say TROUBLE These types of customers need to be called on the
carpet! Stand up, if you are a professional & walk. Please contact me off
list so I too can have the pleasure of telling him how stupid he is & was
for NOT listening to his contractor!

-----Original Message-----
From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of
ryan at solar4maine.com
Sent: Monday, February 02, 2009 11:41 AM
To: re-wrenches at lists.re-wrenches.org
Subject: [RE-wrenches] dpw top of pole mount pipe problems



Wrenches i have a customer that wanted to install a dpw top of pole mount
for 18 sharp 180 watt panels. he installed his own pipe and even after
several reminders by me and a signed contract stating shcedule 80 8 inch
steel pipe he installed a 8 inch cast iron water main.
 
My dilemma is this he claims to wave my liability in this install but he has
been a very high maintnence customer and seems to forget everything we talk
about or he signs. so would you go ahead with the install or is the cast
iron going to shear off and the rack fall over?
 
financially i have met my obligations with the customer i can wave the labor
cost and tell him to find someone else at this point if need be i dont want
to be liable for spilling 18 panels on the ground and my insurance wouldnt
cover it as we went against dpw's recomendations

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