[RE-wrenches] XW SERVICE

[Glenn Burt]

http://www.allheadlinenews.com/articles/7011770100

-Glenn Burt
Renewable Power Systems, LLC

-----Original Message-----
From: re-wrenches-bounces at lists.re-wrenches.org
[mailto:re-wrenches-bounces at lists.re-wrenches.org] On Behalf Of Allan
Sindelar
Sent: Thursday, August 14, 2008 2:47 PM
To: Geoff at third-sun.com; 'RE-wrenches'
Subject: Re: [RE-wrenches] XW SERVICE

Geoff,
It's Schneider Electric that owns Square D, and they recently bought
Xantrex. I have heard little more about this.

I think that the Xantrex 250 inverter is a product of Trace Technologies in
Livermore CA, which is a separate division than Xantrex in Everett WA, and
has its own tech support department. The comments about XW tech support are
relevant to the smaller units.

Allan at Positive Energy

-----Original Message-----

I am working on a solar project for Shumacher (sp) the owners of square D,
who do a variety of things, including building automation/monitoring.  They
brought us in to provide solar as part of a package for one of their Fortune
100 clients... anyways - at the last second they asked us to switch from
satcon to Xantrex 250 (hence my previous post asking for any issues with
that unit).  I shared some of our cust. service issues and they thought that
they sounded serious and working against long term brand value... but they
also said that all the divisions run independently...  TBD.

For a brighter energy future,

Geoff Greenfield

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