billing rate question [RE-wrenches]

[Warren Lauzon]

<x-flowed>

Some of the best jobs we ever got was because of fixing someone else mess 
like that.

A couple of years ago we had to repair a mess made by a similar outfit (now 
out of business), but since then we have gotten over 10 more jobs from 
neighbors etc, all in the $40K to 90K range.

So leave the owner with  some of your busines cards, and make sure your 
sitckers are all over the equipment :)

..................................................................................................
Northern Arizona Wind & Sun - Electricity From The Sun
..................................................................................................
----- Original Message ----- 
From: "Jay Peltz, Peltz Power" <jay at asis.com>
To: <RE-wrenches at topica.com>
Sent: Thursday, August 16, 2007 5:54 PM
Subject: Re: billing rate question [RE-wrenches]


>
> Update on the site in question.
>
> Dual Outback PP, 3524, with 2000 amp hr industrial
> connected with #2/0 THHN wire ( yep single piece)
> No set points adjusted over factor defaults ( ie 28.8v bulk charge 
> voltage)
> Numerous other problems.
>
> I must stress this system installed by a licensed electrician,
> checked by a "solar specialist" who is also an electrical engineer, 
> amazing.
>
> It does appear that although I lost out on a sweet initial project  the 
> rest of the upgrades will be mine.
>
> Thanks for your input,
>
> jay
>
> peltz power
>
>
> On Aug 15, 2007, at 7:12 PM, William Miller wrote:
>
>>
>> Jay:
>>
>> Well, above all be professional.  If you provide service of PV  systems, 
>> then schedule in the call at priority just below the  customers that 
>> hired you for the original install.  If you don't  provide service, then 
>> say no thanks.
>>
>> It makes no sense to punish the client-- the mistake of hiring an 
>> unexperienced installer has been made, and they will soon realize  the 
>> mistake once they experience your calm, experienced demeanor.   When the 
>> client learns your attributes, the client will never again  call the 
>> original installer.  You can charge "retail" and the  client will 
>> understand that it is worth every penny.  The client  will pass on your 
>> name to the neighbors as the one to call.  Win-win.
>>
>> William Miller
>>
>>
>>
>> At 08:27 AM 8/15/2007, you wrote:
>>
>>> Hi All,
>>>
>>> Wondering what the common wisdom is for "fixing" a system.
>>>
>>> Case in question.
>>>
>>> A dual outback system not configured correctly, needed a lot of
>>> electrical tweeking.
>>> Was installed professionally, nice job on the wiring, but didn't know
>>> what to do with the set up.
>>> Installer of course doesn't know what to do and needs help, yet the
>>> owner is the one calling?
>>>
>>> So how would you bill this out?
>>>
>>> At your normal rate?
>>> at double your normal rate?
>>> OR?
>>>
>>> Thanks in advance,
>>> jay
>>>
>>> peltz power
>>>
>>>
>>> - - - -
>>> Hosted by Home Power magazine
>>>
>>> To send a message: RE-wrenches at topica.com
>>>
>>> Archive of previous messages: http://lists.topica.com/lists/RE- 
>>> wrenches/read
>>>
>>> List rules & how to change your email address: www.mrsharkey.com/ 
>>> wrenches/etiquette.php
>>>
>>> Check out participant bios: www.mrsharkey.com/wrenches/
>>>
>>> Moderator: michael.welch at homepower.com
>>
>>
>> - - - -
>> Hosted by Home Power magazine
>>
>> To send a message: RE-wrenches at topica.com
>>
>> Archive of previous messages: http://lists.topica.com/lists/RE- 
>> wrenches/read
>>
>> List rules & how to change your email address: www.mrsharkey.com/ 
>> wrenches/etiquette.php
>>
>> Check out participant bios: www.mrsharkey.com/wrenches/
>>
>> Moderator: michael.welch at homepower.com
>>
>>
>
>
> - - - -
> Hosted by Home Power magazine
>
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: 
> http://lists.topica.com/lists/RE-wrenches/read
>
> List rules & how to change your email address: 
> www.mrsharkey.com/wrenches/etiquette.php
>
> Check out participant bios: www.mrsharkey.com/wrenches/
>
> Moderator: michael.welch at homepower.com
>
>
>
> 


- - - -
Hosted by Home Power magazine

To send a message: RE-wrenches at topica.com

Archive of previous messages: http://lists.topica.com/lists/RE-wrenches/read

List rules & how to change your email address: www.mrsharkey.com/wrenches/etiquette.php

Check out participant bios: www.mrsharkey.com/wrenches/

Moderator: michael.welch at homepower.com
--^----------------------------------------------------------------
This email was sent to: michael_welch at sbcglobal.net

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9.bWljaGFl
Or send an email to: RE-wrenches-unsubscribe at topica.com

For Topica's complete suite of email marketing solutions visit:
http://www.topica.com/?p=TEXFOOTER
--^----------------------------------------------------------------


</x-flowed>