SW has discovered lightning [RE-wrenches]

[Mark Edmunds]

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Hi Kurt,

This is an interesting one....Assuming the dc is not going away and it is
just the units going off, check any remote or communications cable going to
the DB25 pin remote port, something may be influencing this input. DC
input/battery connections and remote input need to be checked thoroughly for
any high impedance connection. Otherwise call our customer service number
(800-670-0707) and ask for a residential technician, and we can give you
some more help.

Cheers,

Mark Edmunds
Xantrex Technology Inc.

-----Original Message-----
From: Kurt Nelson [mailto:sunwise at cheqnet.net]
Sent: Thursday, May 13, 2004 7:24 AM
To: RE-wrenches at topica.com
Subject: SW has discovered lightning [RE-wrenches]


 

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Greetings all,

I have a grid-tied System with battery that was installed in 1999 and
has been glitch free since.  The client came home after a weekend away
and found no power in the residence.  There had been a bad storm in the
area while they were gone.  The system was well grounded and had Deltas
front and rear.  In any case, they cycled power to the SW and it took
right off with things apparently working normally.  

Since then, however, there has been a couple other storms in the area,
and apparently all that needs to be present is a little rumble of
thunder and the SW shuts down.  Never happened like that it the past.
Any thoughts greatly appreciated.

Kurt Nelson

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