warranty info/sunny boy [RE-wrenches]

[jberdner at sma-america.com]

Wrenches:

For the record: 
The warranty on ALL Sunny Boys here in the US is 5 years.
The manual for the 2500U had it wrong at 2 years which is the standard
in Europe.  
We printed 5k pieces so we have been using them up.
The next revision will say 5 years.
Nothing has changed this is how it has been all along.

The sma-america.com site will have the 5 year warranty card on it very
soon (Days at most).
In addition there will be a letter explaining the SNAFU.
I was away on vacation and just returned so I apologize for the slow
response.  

If you have any questions, or if I can be of any further assistance,
please do not hesitate to contact me.

Best Regards,

John Berdner

SMA America, Inc.
20830 Red Dog Road
Grass Valley, CA  95945
530.273.4595 (voice)
530.274.7271 (fax) 


-----Original Message-----
From: Jay Peltz, Peltz Power [mailto:jay at asis.com] 
Sent: Saturday, September 14, 2002 4:12 PM
To: RE-wrenches at topica.com
Subject: warranty info/sunny boy [RE-wrenches]

Hi All,

I'm looking for a copy of the 5 yr warranty for the SB2500U.

The downloadable manual only has the 2 yr.  I need this, are you ready
for this,
for the CA state rebate process.  Like they have never seen the SB2500U
before.  ?
Amazing.

Anyway I cannot find this 5 yr on anything, anybody got any ideas??

Thanks,

jay

peltz power

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