UV resistant cables and quick connects warranties [RE-wrenches]

Tue Jul 2 10:56:31 PDT 2002

Allan,

I'm sure they still have the file, and I'm equally sure it would be very
difficult to make a claim. You might get lucky so it is worth a try.

Bill.

-----Original Message-----
From: Allan Sindelar [mailto:allan at positiveenergysolar.com]
Sent: Tuesday, July 02, 2002 9:23 AM
To: RE-wrenches at topica.com
Subject: Re: UV resistant cables and quick connects warranties
[RE-wrenches]

Bill,
I have been critical of Solarex in the past for failing to issue a recall to
cover the bad batch of MSX modules they manufactured around 1990-1, or even
to inform dealers about it at that time or thereafter (can you say
"corporate greed"?). I must concede them this, however: they maintained a
list of the bad serial numbers and replaced the bad modules that we
discovered with fresh ones.
I wonder if they will continue to do so for others that are found, now that
the 10-year output warranty has expired.
Allan at Positive Energy

----- Original Message -----
From: "Bill Brooks" <billb at endecon.com>
To: <RE-wrenches at topica.com>
Sent: Saturday, June 29, 2002 11:22 AM
Subject: RE: UV resistant cables and quick connects warranties [RE-wrenches]

> Joel,
>
> That was my understanding of warranties. Good to know it agrees with your
> view. The biggest misunderstanding with warranties in my book is
> misunderstanding installers and customers have about making claims on
> performance. If performance is low (as it often is) it is very difficult
and
> costly to prove that (removing and shipping back to the manufacturer--then
> they test on their "specially calibrated" equipment and then let you know
if
> they think you are worthy of 3 watts of low power).
>
> All manufacturers are good about failures however since they are rare.
>
> Bill.
>
>
> -----Original Message-----
> From: Joel Davidson [mailto:joeldavidson at earthlink.net]
> Sent: Friday, June 28, 2002 8:31 PM
> To: RE-wrenches at topica.com
> Subject: Re: UV resistant cables and quick connects warranties
> [RE-wrenches]
>
>
> All PV manufacturers warrant materials and labor for 1 year. Power
> warranties do
> not include parts and labor, but if a module produced no power and the
loss
> was
> not caused by the customer, then the manufacturer would have to make up
the
> power with either more or replacement modules. The bad news is 1 year
parts
> and
> labor. The good news is - you already know - very few production modules
> fail.
> The better news is manufacturers will fix modules that have bad diodes.
The
> bad
> news is it is a pain in the butt to have to pull the module, box it, ship
it
> back at your cost, wait for it to come back fixed and then re-install it.
I
> have
> not seen this in writing, but the first 625,000 Arco Solar modules had
only
> 8
> warranty claims and 4 were modules that were run over by a bulldozer. All
> were
> honored.
>
> Bill Brooks wrote:
>
> > Joel,
> >
> > Do you know that all manufacturers do not warrant their factory
installed
> > diodes, or is this your experience with Hoxan? It is very hard for me to
> > believe that a manufacturer would not warranty all the components
required
> > by the UL-listed module (especially since the diodes are necessary for
the
> > listing). Certainly any field wiring is not warranted, but the stuff in
> the
> > module (most manufacturers solder their diodes in now) has to be
covered.
> If
> > anyone has evidence of a manufacturer rejecting a warranty claim because
> of
> > diode failure, I would love to know because that is total BS. In my
book,
> > bad diode = bad module = warranty replacement if under warranty period.
> >
> > Bill.
> >
> > -----Original Message-----
> > From: Joel Davidson [mailto:joeldavidson at earthlink.net]
> > Sent: Wednesday, June 26, 2002 10:47 AM
> > To: RE-wrenches at topica.com
> > Subject: Re: UV resistant cables and quick connects warranties
> > [RE-wrenches]
> >
> > Some customers are concerned about the longevity of exposed module
> > interconnect wires and quick-connects since module manufacturers only
> > warrant
> > the modules and factory installed diodes, wiring and accessories for 1
> year.
> > Contractors who install California rebate PV systems assume the risk for
> > wire
> > and quick-connects through year 5. Then the customer is at risk. I was
> told
> > that MC connectors have been in use "since around 1990." Has anyone
> > installed
> > a PV system with USE-2 wire exposed to sunlight and salt air since 1990
or
> > longer?
> >
> > Bill Brooks wrote:
> >
> > > Joel,
> > >
> > > The module warranty has got to cover the connects. Anything you add in
> the
> > > field is the installers responsibility.
> > >
> > > Bill.
> > >
> > > -----Original Message-----
> > > From: Joel Davidson [mailto:joeldavidson at earthlink.net]
> > > Sent: Monday, June 24, 2002 8:00 PM
> > > To: RE-wrenches at topica.com
> > > Subject: UV resistant cables and quick connects warranties
[RE-wrenches]
> > >
> > > Can anyone refer me to the written warranties for cables and quick
> > > connects that are being used with solar modules?
> > >
> > > - - - -
> > > To send a message: RE-wrenches at topica.com
> > >
> > > Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
> > >
> > > List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
> > >
> > > Check out participant bios: www.mrsharkey.com/wrenches/index.html
> > >
> > > Hosted by Home Power magazine
> > >
> > > Moderator: michael.welch at homepower.com
> > >
> > > - - - -
> > > To send a message: RE-wrenches at topica.com
> > >
> > > Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
> > >
> > > List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
> > >
> > > Check out participant bios: www.mrsharkey.com/wrenches/index.html
> > >
> > > Hosted by Home Power magazine
> > >
> > > Moderator: michael.welch at homepower.com
> > >
> >
> > - - - -
> > To send a message: RE-wrenches at topica.com
> >
> > Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
> >
> > List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
> >
> > Check out participant bios: www.mrsharkey.com/wrenches/index.html
> >
> > Hosted by Home Power magazine
> >
> > Moderator: michael.welch at homepower.com
> >
> > - - - -
> > To send a message: RE-wrenches at topica.com
> >
> > Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
> >
> > List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
> >
> > Check out participant bios: www.mrsharkey.com/wrenches/index.html
> >
> > Hosted by Home Power magazine
> >
> > Moderator: michael.welch at homepower.com
> >
>
> - - - -
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
>
> List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
>
> Check out participant bios: www.mrsharkey.com/wrenches/index.html
>
> Hosted by Home Power magazine
>
> Moderator: michael.welch at homepower.com
>
> - - - -
> To send a message: RE-wrenches at topica.com
>
> Archive of previous messages: http://www.topica.com/lists/RE-wrenches/
>
> List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm
>
> Check out participant bios: www.mrsharkey.com/wrenches/index.html
>
> Hosted by Home Power magazine
>
> Moderator: michael.welch at homepower.com
>
>
>
>
>
>

- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://www.topica.com/lists/RE-wrenches/

List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm

Check out participant bios: www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com

- - - -
To send a message: RE-wrenches at topica.com

Archive of previous messages: http://www.topica.com/lists/RE-wrenches/

List rules & etiquette: http://www.mrsharkey.com/wrenches/etiquete.htm

Check out participant bios: www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine

Moderator: michael.welch at homepower.com

==^================================================================
This email was sent to: michael.welch at homepower.com

EASY UNSUBSCRIBE click here: http://topica.com/u/?bz8Qcs.bz9JC9
Or send an email to: RE-wrenches-unsubscribe at topica.com

T O P I C A -- Register now to manage your mail!
http://www.topica.com/partner/tag02/register
==^================================================================