Manuf. on list [RE-wrenches]

[David Palumbo, Independent Power & Light]

<<I don't think the person needs to be a tech, but the person that the
manufacture gives time to find out the problems.  I personally don't care
who is the rep, but I do care that they get back to us NOW. >>

I agree that timeliness is very important. That and getting honest and
technically correct answers are all I am concerned with. I don't really care
how it is done, or if it takes more than one person per manufacturer.

David Palumbo

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