New SW/Intertie inverters [RE-wrenches]

jay peltz jay at asis.com
Wed Jan 3 17:42:08 PST 2001 

Hi Allan and others.

I truly hope that Trace is listening, but it we don't hear from them then how
do we know, even if they are?

I think we all know from personal experience that if there is some connection
its like glacial slow, but really any movement is good movement.

Ezra is a great asset for us, but he can only do so much.

I hope Trace is listening when I say that we are here to help you.  By helping
you we help ourselves and our customers, and isn't this what it's all about?
It isn't possible to know what is needed for customers unless you ask them.

I close with this.  If Trace is listening, then whom is our contact?  What
format would they like, should we work on the SW first, the DR, the Tformer,
etc,  which machine is next for a makeover.  We need this so that we are not
waisting out time or theirs.  This is the question of dialog and so far its
been pretty on sided.  I personally don't expect to see huge changes right
away, I know business just doens't work that way, and this is to be expected.
But to know that they are in the works, that when the next production run of
sheet metal is being done there will be such and such changes. Etc.

It's like when I worked at a company ( shall remain nameless) we got in trouble
I guess for "talking" about the company.  But what we were talking about was
ways for the company to make more money, we were not going to get paid more.  I
want Trace to make more money, I want their products to be the best.

Got it??

Thanks for listening,

Jay

allan at positivenergy.com wrote:

> Funny, just last week I was talking with Ken in Trace tech support and I
> told him exactly what Jay Peltz said about how the impression out here is
> that Trace doesn't ask and doesn't care about feedback from wrenches.  He
> was careful enough not to venture an opinion back, but he said he'd pass
> the message on...My mind would be thoroughly blown and my opinion of Trace
> would rise markedly if I received a well-done questionnaire from
> Trace/Xantrex asking my opinions of their products, their service,
> suggestions for improvement, etc.
> Allan @+E
> > Bob-O Schultze, Electron Connection wrote at 01:56 PM 1/2/2001 -0800:
> >
> > >I have to agree with Jay that it would be hard to implement. We're all
> just independent cusses at heart.
> >
> > What is the one thing I do best? I have been a community organizer for 25
> years. We are a community, so I am willing to put some energy into
> organizing this. Obviously, I can't do it full time, but hopefully I can
> put enough time in it. I've got some ideas and know the tools pretty well.
> >
> > >And to be fair, the SW was-and still is-head and shoulders over anything
> else in the "Swiss Army Knife" category of inverter/chargers. Yes, it needs
> improvements. They are long overdue but I believe they will be forthcoming
> in the next six months.
> >
> > You may have inside info on that, but as has so often been reported by
> wrenches in this forum, we have been hearing that "coming" routine for a
> long time, even before Xantrex.
> >
> > >On the other hand, I'm no fan of big corporations or monopolies. I
> totally agree we need some competition. Until it comes along however, we
> all gotta eat. Any wannabe rich electronics firms who want to call, will
> get the same suggestions I give Trace. If they step up to the place with a
> product, I'll try to rip it a new one. If it's a winner, I'll shoot my big
> mouth off about it. That's the way it works.
> >
> > Yup, and this list has already resulted in communication to and pressure
> on Xantrex (see Chris Daum's last post). I am just saying that
> effectiveness could be revved up a couple of notches by an organized effort
> among us as opposed to the individual effort and passive complaint. Let's
> not wait for them to call, let's start pounding on their doors.
> >
> > Michael Welch
> >
> > ------------------------
> > "Society is like a stew. If you don't keep it stirred up, you get a lot
> of scum on top."
> >
> >                       Edward Abbey
> >
> > Michael Welch, michael.welch at homepower.com www.homepower.com
> >       Associate Editor, Home Power magazine
> >       Office Coordinator, Redwood Alliance
> >       (Not HP mag's #s) 707-822-7884 fax: 707-822-3481
> >
> >
> > - - - - - - -
> > To send a message:
> >  RE-wrenches at topica.com
> >
> > The archive of previous messages:
> >  http://www.topica.com/lists/RE-wrenches/
> >
> > To unsubscribe send a message to:
> >  RE-wrenches-unsubscribe at topica.com
> >
> > To check out the other RE-Wrench participants:
> >  www.mrsharkey.com/wrenches/index.html
> >
> > Hosted by Home Power magazine:
> >  www.homepower.com
> >
> > For info contact list moderator by email:
> >  michael.welch at homepower.com
> >
> > ___________________________________________________________
> > T O P I C A  http://www.topica.com/t/17
> > Newsletters, Tips and Discussions on Your Favorite Topics
> >
> >
>
> - - - - - - -
> To send a message:
>  RE-wrenches at topica.com
>
> The archive of previous messages:
>  http://www.topica.com/lists/RE-wrenches/
>
> To unsubscribe send a message to:
>  RE-wrenches-unsubscribe at topica.com
>
> To check out the other RE-Wrench participants:
>  www.mrsharkey.com/wrenches/index.html
>
> Hosted by Home Power magazine:
>  www.homepower.com
>
> For info contact list moderator by email:
>  michael.welch at homepower.com
>
> ___________________________________________________________
> T O P I C A  http://www.topica.com/t/17
> Newsletters, Tips and Discussions on Your Favorite Topics

- - - - - - -
To send a message:
 RE-wrenches at topica.com

The archive of previous messages: 
 http://www.topica.com/lists/RE-wrenches/

To unsubscribe send a message to: 
 RE-wrenches-unsubscribe at topica.com

To check out the other RE-Wrench participants:
 www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine: 
 www.homepower.com

For info contact list moderator by email:
 michael.welch at homepower.com

___________________________________________________________
T O P I C A  http://www.topica.com/t/17
Newsletters, Tips and Discussions on Your Favorite Topics

More information about the RE-wrenches mailing list