New SW/Intertie inverters [RE-wrenches]

Wed Jan 3 06:04:04 PST 2001

See how easy this is.  We are asking for something easy and already someone
at Trace is listening.  Ezra wants a hardware list so lets give it him.
He's not making anyh promises but at least he is willing to try.  Please add
to this list but the key is to keep it simple and be willing to pay for it.

20 - Trace C40 Face Plate Screws
20 - SWCB Screws
4 - DC Terminal nuts and star locks
2 - RED DC Terminal Covers (are DR and SW's the same?- I rarely install them
inside SWCB or DRCB)
2 - Black DC Terminal Covers
1 - "Tester" Size Bottle of Trace White touch up paint

Travis Creswell
Ozark Solar

----- Original Message -----
From: Ezra Auerbach, Trace Engineering <ezra at lasqueti.net>
To: <RE-wrenches at topica.com>
Sent: Tuesday, January 02, 2001 7:25 PM
Subject: Re: New SW/Intertie inverters [RE-wrenches]

> And finally I'm intrigued by Travis's request for a spare hardware
package.
> I'm not about to use this forum to make promises I might not be able to
> keep.  Never-the-less Travis and Michael, please collaborate on a perfect
> spare hardware package parts list and contact me off line.
>
> Thanks to all of you for the lively and informative correspondence.
>
> Ezra Auerbach
> Xantrex Technology
> 360 435 8826 Ext. 2075
> eauerbach at traceengineering.com
>
> ----- Original Message -----
> From: "Travis Creswell, Ozark Solar" <ozsolar at ipa.net>
> To: <RE-wrenches at topica.com>
> Sent: Tuesday, January 02, 2001 3:17 PM
> Subject: Re: New SW/Intertie inverters [RE-wrenches]
>
>
> > What success I have had in getting things I want from entities much
larger
> > and more complex than me has always started by asking for something so
> small
> > and easy they can't say no.  My 3 yr. old uses a very similar technique
> > quite successfully.
> >
> > I suggest that Michael takes a small request to Trace.  He would be
> > representing us and most importantly it would be something we would be
> > willing to pay for.
> >
> > This is my example of something easy that they could do for us.
Wouldn't
> it
> > be nice if Trace put together a spare hardware kit for installers.  They
> use
> > a lot of odd ball hardware and I personally have dropped a fair share of
> > SWCB and C40 face plate screws never to be found again.  Along with this
> kit
> > include a little bottle of touch up paint to hide the shipping rubs and
> > installation nicks.  It wouldn't cost much and they already have all the
> > stuff.  We could all order one and they would see that listening to us
> makes
> > them money.
> >
> > We get to record a victory and Trace can get used to how reasonable we
are
> > to work with.  Of course our requests get a little more complex each
time
> > along with some easy ones in the middle.
> >
> > The main problem when fishing for whales in small boats is that you
rarely
> > catch it and you are so pissed off at your fishing partners you never go
> > whaling with them again.  I have gone after some big ones with others
and
> it
> > always happens this way.  My prediction is that no matter how easy the
> > request Trace won't do it.  This will show us that they are not
interested
> > in working with us and we can move on the other manufacturers.  We will
> have
> > saved a lot of time and aggravation with each other during the process.
> >
> > Travis Creswell
> > ----------
> > >From: "Michael Welch, Home Power" <michael.welch at homepower.com>
> > >To: RE-wrenches at topica.com
> > >Subject: Re: New SW/Intertie inverters [RE-wrenches]
> > >Date: Tue, Jan 2, 2001, 4:47 PM
> > >
> >
> > >Yup, and this list has already resulted in communication to and
pressure
> on
> > >Xantrex (see Chris Daum's last post). I am just saying that
effectiveness
> > >could be revved up a couple of notches by an organized effort among us
as
> > >opposed to the individual effort and passive complaint. Let's not wait
> for
> > >them to call, let's start pounding on their doors.
> > >
> > >Michael Welch
> >
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> >
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> >
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> >
> > To check out the other RE-Wrench participants:
> >  www.mrsharkey.com/wrenches/index.html
> >
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> >
> > For info contact list moderator by email:
> >  michael.welch at homepower.com
> >
> > ___________________________________________________________
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>
> The archive of previous messages:
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>
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>  RE-wrenches-unsubscribe at topica.com
>
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>
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>
> For info contact list moderator by email:
>  michael.welch at homepower.com
>
> ___________________________________________________________
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>

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 RE-wrenches at topica.com

The archive of previous messages: 
 http://www.topica.com/lists/RE-wrenches/

To unsubscribe send a message to: 
 RE-wrenches-unsubscribe at topica.com

To check out the other RE-Wrench participants:
 www.mrsharkey.com/wrenches/index.html

Hosted by Home Power magazine: 
 www.homepower.com

For info contact list moderator by email:
 michael.welch at homepower.com

___________________________________________________________
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