Bad Modules [RE-wrenches]

[Bob-O Schultze, Electron Connection]

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Group,
Ditto. No Siemens failures as of yet. I have had baddies from 
Solarex, BP, and Kyocera. Not many, but...
A recent Kyocera failure was a particularly bad deal. It was a J-51 
which are no longer made. Kyocera said they would replace it with a 
KC-50. 50W ain't 51W AND it has totally different dimension so it 
won't fit the rack. Explain THAT to a irate customer.
Bob-O


>William,
>Same is true for us.  I have no idea how many thousand Siemens 
>modules we've sold
>in the last 8 years, but we have yet to send one in for warranty.  Their
>packaging has been our only problem, broken modules, UPS claims, etc.
>Bob Maynard
>Energy Outfitters

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