revised Service Call or ? [RE-wrenches]

[hugh piggott]

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>8. More about "trouble" customers and the extended 80/20 rule. 80% of your
>income comes from 20% of your customers and 80% of your aggravation comes from
>the same 20%.

In my case 80% of my hassle comes from the 80% who do not pay - my neighbours!
But I love them dear :-)

The other 20% can pay 80% that's fine. They make me commute.
-- 
Hugh

Scoraig, in Scotland.
http://www.scoraigwind.co.uk

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